Organisational Development - Charlotte Crowe Consulting

Organisational Development

The Chartered Institute of Personnel Development (CIPD) describes Organisational Development (OD) as “a planned and systematic approach to enabling sustained organisational performance through the involvement of its people.”

From small start-ups to larger more complex organisations I work with HR managers and leaders to design and deliver processes and systems that help them achieve their goals and look after the wellbeing of their people.

I work in partnership with my clients to clearly define what you want to achieve, identify underlying challenges and opportunities, and select and deliver the best approach to develop the organisation moving forward.

Example OD Projects

Performance Management Systems and Processes

Gone are the days (I hope) of the dreaded annual performance appraisal, full of anxiety, form-filling and awkward ‘feedback sandwiches’. Creating an effective performance management system shouldn’t overwhelm the quality of conversations between managers and their teams, but facilitate them to establish an ongoing culture of multi-directional feedback that improves performance while prioritising employee wellbeing.

I am currently working with the HR Director and team at a leading UK homelessness charity to design, develop and pilot a new performance management system. This includes the development of all associated resources and training of staff to implement the new system.

Organisational Values and Behaviours Development

Identifying organisational values and behaviours that capture the essence of who you are and what you do isn’t just about producing a pretty end product. Don’t get me wrong, I’m all for a swanky-looking finished product with colour-coded icons, but bringing that product to life is really what matters.

Developed collaboratively and communicated clearly, your values and behaviours can help you recruit and select new employees and provide a common language for employees to truly live your organisational culture. I am currently working with one of my clients to make this happen.